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sifiso N
1 reviews | Active since Mar 2012
29 Jul 2025, 17:29
Phone upgrade
I have app**** for an upgrade but RAM Couriers failed delivery to deliver my phone. I called Vodacom customer call center they promised to re deliver the upgrade package. But now I've been sent from piller to post by their management. And I'm told they don't have the deal I app**** for. So now I must take the more expensive one
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
30 Jul 2025, 08:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jul 2025, 08:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
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sifiso N's updateReviewer Update
31 Jul 2025, 10:25I have not heard from Vodacom till today
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sifiso N's update31 Jul 2025, 10:25
Reviewer Update
I have not heard from Vodacom till today
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sifiso N's updateReviewer Update
31 Jul 2025, 15:17Thank you but no thanks. I'll take my business somewhere else
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sifiso N's update31 Jul 2025, 15:17
Reviewer Update
Thank you but no thanks. I'll take my business somewhere else