Phone under warranty and still pay

<p>Hi</p> <p> </p> <p>i got end January 2016 the new iphone S6 rose pink. </p> <p>This December it just didn't want to charge i tried different chargers even bought a new one. Nothing.</p> <p> </p> <p>my phone didn't for wet, drop it, nothing. </p> <p> </p> <p>I took my phone is 3th Januarie 2017 to witbank branch they going to send it in for repair its still under warranty. Om tuesday they phoned and said they found the fault. They must repair the the charging port. They took it out of warranty because its the ursers fault. First of all, there couldn't have been a problem on the phone from the beginning and only gave problems now.</p> <p>now i must pay R5500 for something that is under warranty! I can buy a new phone for that. </p> <p> </p> <p> </p>