Phone taken in for repairs in March no feedback to date

I took my phone to the Vodacom shop at Midlands mall next to Mr price for repairs in early march (10/03/2021 if i am not mistaken) this year and was assisted by a lady who seemed rather not interested to help but either way took my details down and gave me a form confirming that i have brought the phone in. I waited for another 3 weeks of no correspondence form anyone at Vodacom until i decided to go back there myself only to find out that when she was sending my phone to the repairs shop she wrote someone else's number. I then corrected that and this was end of March. I was supposed to have de activated Find my iPhone upon arrival of the phone at Vodacom but since i did not know and that caused a delay. Fine and well when i got there the second time I was assisted by Londiwe who advised some other guy to assist me with de activating Find my iPhone. The phone was booked in for repairs on 26/04/2021 at the Umhlanga repairs shop (Job number 13705*****)... no one has bothered to get back to me and let me know how far hings are with the repairs... again i have taken it upon myself to call the repairs call centre to find out only to be told that the phone was exchanged and sent back to the Vodacom shop (PMB) on the 4th of May. I tried calling the shop and no one is picking up. Please can some one assist and let me know when will i be able to get my phone back?

The service at this shop is highly disappointing.The only person that knows that Clients need to be assisted is Londiwe and the rest of the staff just do not care.

Please call me back I need my phone!