Phone switched off

<p>I tried to register for SMS roaming whilst going on honeymoon overseas 2 weeks ago and it did not work. I phoned and emailed VC from abroad and they were uninterested to assist and told me to email a higher depart , I did answered security questions and never heard from them. I tried again and again. I did not have a phone for 2 weeks and on my return my phone does not want to work in SA. I have phoned 3 times and emailed 3 times and was told it will go back on in 5 hours and yesterday that it will be back on this morning and it's still off! How can I run a business without a phone. I don't know what to do anymore and VC keeps on lying to me. I pay a very large amount every month to only have a phone that does not work. I am severely severely frustrated! Please help!!!!!!!!</p>