1 reviews | Active since Aug 2017
Phone Suspended without any communication
My account is suspended no one at Vodacom bothered to let me know let alone Sms. They suspend my account when I have paid the account per statement received. I called Vodacom to let them know that I have paid per statement.
I have been a loyal customer for Vodacom for 18 years I have been paying almost R3000 a month and my account is suspended for R240. 00 All my children are using the data for school and now they are not able to connect to their school work.
I am very disappointed and this is not the first time Vodacom is doing this to me. I am not valued at all by Vodacom and staff. When you ask for Team Lead there's no one who knows who is the team leader. I am done with this company I left MTN not respecting the customer and I'm finding myself in a same situation
My number *** I would appreciate a call asap as I have tried calling *** with no luck
