EH
Elmarie H

1 reviews | Active since Sept 2015

04 Nov 2019, 10:09

Phone suspended AGAIN. Third month in a row.

The most useless and idiotic cellphone company in the world. No service, no justice, *******, *****s your money and then say your account in arrears and then cut your service without any warning or notice. I sent them 2 emails with proof of payment...no response and then they have the audacity to suspend my account. I will NOT pay any further installments for the remaining period of my 2-year contract. This is the second time in one year that this happens. I am up to my neck with the accounts people at Vodacom because they obviously cannot read.

0
Replies (1)
Vodacom
Vodacom's reply04 Nov 2019, 12:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team