EH
Elmarie H
1 reviews | Active since Sept 2015
04 Nov 2019, 10:09
Phone suspended AGAIN. Third month in a row.
The most useless and idiotic cellphone company in the world. No service, no justice, *******, *****s your money and then say your account in arrears and then cut your service without any warning or notice. I sent them 2 emails with proof of payment...no response and then they have the audacity to suspend my account. I will NOT pay any further installments for the remaining period of my 2-year contract. This is the second time in one year that this happens. I am up to my neck with the accounts people at Vodacom because they obviously cannot read.
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Replies (1)Vodacom's replyOfficial
04 Nov 2019, 12:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Nov 2019, 12:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
