IP
Ian P
1 reviews | Active since Jun 2012
11 Mar 2016, 13:44
PHONE SUSPENDED
after calling in and agreeing to settle my account on the 25th on Monday and logging onto you your online promise to pay portal you suspended my line that afternoon.<br> <br> Why did you agree to accept my proposal and promise not to suspend my line, as indicated I need the line for my new job and this will enable in ensuring that you have this account settled on time monthly going forward.<br> <br> I thought you where there to help your customers I have just stated my new job and trying to get back on my feet.<br> <br> Please honor our arrangement and un-suspend my line
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Replies (1)Vodacom's replyOfficial
12 Mar 2016, 08:48Hello Waters1,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply12 Mar 2016, 08:48
Official
Hello Waters1,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
