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mvangelikaz.christ mvangelikaz.christ
1 reviews | Active since Jun 2016
05 Nov 2019, 14:30
Phone suddenly out of stock but I was told it was released for delivery
I ordered a Samsung galaxy A10s on Wednesday, got my approval on Thursday. Friday I received a call confirming my order and I was told that the phone had been released for delivery. Today called to follow up on the delivery and I was told the phone is out of stock yet when I placed the order online the phone was still available and need to wait 4 weeks. The phone was not out of stock when i placed the order so why am I being affected by it? I am not happy
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
06 Nov 2019, 07:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Nov 2019, 07:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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mvangelikaz.christ mvangelikaz.christ's updateReviewer Update
13 Nov 2019, 15:54Thank you Vodacom for resolving the above mentioned issue. I received my phone today and could tract it online until it was delivered. I am very happy with the product received
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mvangelikaz.christ mvangelikaz.christ's update13 Nov 2019, 15:54
Reviewer Update
Thank you Vodacom for resolving the above mentioned issue. I received my phone today and could tract it online until it was delivered. I am very happy with the product received
