1 reviews | Active since Jun 2017
Phone still not repaired
<p>I originally took my phone to Vodacom Centurion to be repaired. After waiting for a month, I went to go find out how far they were. Only to be told that there was nothing wrong and I could take the phone. </p> <p>At the shop we noticed that the phone is still not working, and they wanted me to complete ALL the paper work again to have the SAME problem fixed. </p> <p>I decided to not go that route - so I took my phone to Vodacom World to have the repairs done. When I collected the phone, I first got it back with no battery (even though they had it when I initially took the phone in for repairs). </p> <p>They then supp**** me with a battery that I'm unsure is mine. At the store they supp**** me with a "new" phone and assured me it will work. </p> <p>After I left and charged the phone - it could still not switch on. </p> <p>This is absolutely ridiculous that I have to drive around to get a Brand New phone fixed! </p> <p>Please call me urgently to get this resolved! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
