Phone still not fixed what it went in for originally!!!!!

Vodacom doesn't deserve any star at all!!!Service sucks!!!My phone was booked in for repairs because i've got insurance on my contract.The reason why i booked in my phone was because the camera is not working at all.This was noted on the job card on 11/9/2021.Yesterday they notified me that my phone can be collected at the Westgate store only to find when i got there, that my screen was fixed and everything else except the camera.Camera still not working but this is the reason why my phone was sent in and it was on the job card.Now i'm asking you???Can the people not read the jobcards.The staff at westgate branch just told me that they forgot to test it and check it!This is such a lame excuse and totally not acceptable!This was an inconvenience for me since 11/9/2021 without a phone because vodacom could not assist with a loan phone, now its gonna be another week to fix the problem what it went in for from start.How can they forget to test it if its written on the job card and if that is what it went in for from the beginning?Im not willing to wait another week for my phone to be fixed and I expect my phone to be delivered to my work address because i'm not going to take of time at work again to collect my phone.I need service for the money that i'm paying every month.This is totally unacceptable!Im very disgusted in Vodacom and will never ever recommend Vodacom to anyone.The service sucks.I expect this to be sorted before 24th September and I need my phone fixed with the camera fixed as requested from the beginning.My concern is that the phone was now sent back to repairs which means this will be a 2nd insurance claim and I'm telling you now, I will not be paying the access on the 2nd claim because this was supposed to be done all in one from scratch.you've had enough time to get this sorted now its stories stories.