1 reviews | Active since Dec 2013
PHONE STILL NOT BACK FROM REPAIRS 13 DAYS LATER
<p>Im furious and really unsatisfied with whatever process is used at vodacom. Not only was I sold a faulty phone, I was not given a replacement phone to use while my phone was taken in. On the day where I was told to collect my phone i get more stories. I URGENTLY NEED MY PHONE!!! MAKE IT HAPPEN</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
We apologise for the inconvenience caused.
Your complaint has been escalated to the Repair Escalations Desk for further assistance and feedback.
Regards
RoderiqueLategan
Dear Customer
We apologise for the inconvenience caused.
Your complaint has been escalated to the Repair Escalations Desk for further assistance and feedback.
Regards
RoderiqueLategan