1 reviews | Active since Jan 2013
phone sold to me while out of stock
I ordered a Samsung Galaxy A3 on Tuesday(10/02) through Vodacom on contract. I received a call back to confirm all my details and the person on the phone promised me I would get my phone today(Thursday 12/02) through RAM couriers. I even received my confirmation email with order number Y***. I tried to track it on RAM's website with no results found.<br> <br> I eventually phoned Vodacom this morning and they put me through to a few people and no one could help me. Eventually I went on their website and sent an online chat message to a lady who was quite helpful, she said she would get someone to phone me. A lady phoned me back after a while and told me that the phone is out of stock, and that the person who talked to me on Tuesday \should have"told me that"
We do thank you for the posting.
The matter will be referred to a consultant to investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant to investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
