SN
Stacey N

1 reviews | Active since Oct 2015

06 Jun 2016, 10:49

Phone returned from repair centre with same problem

<p>On the 15 May 2016 I took my HTC one M9 for repairs as I was experiencing problems with the software. After I collected the phone, a few days later I was experiencing the exact same problem. I had to book the phone in again for repairs which means I'll be without a phone for a few weeks again. Such bad service seriously having to be Inconvenienced in such a way of driving back and forth, for a contract which Im paying R523 a month(with a phone I'm constantly having problems with). Seriously questioning the service which Vodacom provides.</p>

0
Replies (2)
Vodacom
Vodacom's reply06 Jun 2016, 12:04
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards,

Consumer Website Team

Best regards,

SN
Stacey N's update09 Jun 2016, 06:22
Reviewer Update

No one has contacted me yet regarding this issue since I raised it.