Phone repairs with excuses

<p>My phone fell, and the screen cracked, as well as other issues have been picked up with the device. </p> <p> </p> <p>So the device were sent in for repairs. </p> <p> </p> <p>Not long there after a lady called from the Vodacom "insurance" stating that they will not be fixing my phone, as there is issues also with the battery. She went on to tell me that the battery wil not be replaced, as it's not part of the phone. </p> <p> </p> <p>To make things even better, they provided no loan phone at all, and said I must buy a phone rather. </p> <p> </p> <p>Almost a month later, still have received no further feedback from them, nor any in regards to my phone. </p> <p> </p> <p>By far the most useless company in the country, if not the world. </p>