MM
Mhlophekazi M

1 reviews | Active since Oct 2012

10 Feb 2016, 12:32

Phone Repairs

Good Morning.<br> <br> On Friday 5th of February 2016, i went to collect My Phone from Vodacam which had been in for repairs, when i handed the phone into Vodacom it was missing 2 covers when I collected all the covers were removed including the button to switch on the phone.<br> <br> Then Vodacom says the phone has liquid damage and will not repair it, yet they have dismantled it completely and now I can not even fix it else where. the least they could have done is to assembled the phone instead of sending it back in pieces<br> <br> Thank you Vodacom at this stage I will not renew My contract with you after it expires.

0
Replies (1)
Vodacom
Vodacom's reply10 Feb 2016, 13:07
Official
Hello Anythingoes,

Thank you for your posting.

We would like to apologise for any inconvenience caused.

Please note that a consultant will contact you in order to address your concerns.

Kind regards

Consumer Website Team