MH
Melissa H
1 reviews | Active since Jun 2016
16 Jan 2026, 13:05
Phone repair
Once again I am inconvenienced. My phone was sent into Vodacom in Albertan. I made the payment for the access fee. Since I made the payment I am not getting no responses from the store. I need my phone for work I cannot sign into my systems without the phone. I need the phone back urgently. On top of it I have to go collect it again which is also out of my way. Seriously tired of this service!
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Replies (2)
Vodacom's replyOfficial
16 Jan 2026, 13:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jan 2026, 13:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MH
Melissa H's updateReviewer Update
17 Jan 2026, 15:29Who do yourl want to make an idiot of ??? I was called yesterday and **** to from your traderoute store. The lady confidently told me that my phone is ready and thay I should collect it. My husband went to thw store and they denied calling me. Vodacom I am ****ing ****ed at your poor service. My money was ****ing waisted having to go to the store for nothing. I want that damn phone delivered to my ****ing house tomorrow! If not, I was my ****ing money back and the phone can be returned! The store in albertan now tells me the contact number is incorrect! I want ****ing answers immediately and I am done speaking to *********** staff I want a damn manager to call me ASAP!
MH
Melissa H's update17 Jan 2026, 15:29
Reviewer Update
Who do yourl want to make an idiot of ??? I was called yesterday and **** to from your traderoute store. The lady confidently told me that my phone is ready and thay I should collect it. My husband went to thw store and they denied calling me. Vodacom I am ****ing ****ed at your poor service. My money was ****ing waisted having to go to the store for nothing. I want that damn phone delivered to my ****ing house tomorrow! If not, I was my ****ing money back and the phone can be returned! The store in albertan now tells me the contact number is incorrect! I want ****ing answers immediately and I am done speaking to *********** staff I want a damn manager to call me ASAP!