Phone rendered unusable after Repair

Job No: ***7 - ***6<br> Invoice No: ***-55<br> <br> Good Day. I submitted my BlackBerry Q10 (still on Vodacom 24 month Contract) on 25/09/2015. i was charged R228.22 for what i was told, was a new battery. <br> On my invoice, i noted that the battery cost R95.19 and i paid a labor charge of R105, under warranty???<br> <br> I received the phone with the ffg grievances<br> A dirty piece of plastic replaced my older clean screen guard which i had from day one, <br> The keyboard has been rendered unusable, buttons are sticky and typing is a nightmare<br> The black protective piece beneath the battery has a ripple like it was hurriedly put back together<br> The apps launch automatically and i have to keep closing them<br> The NFC feature activates when I put in and remove the phone from the protective cover<br> <br> My suggestion is to kindly root out the technicians who are not keen to work and those who have no experience in what they are doing. maybe introduce a workmanship rating option. if you are unsure , then send these units back to the manufacturer. <br> <br> I'm actually rethinking my upgrade