1 reviews | Active since Dec 2016
Phone Remains suspended after making payment!! Since 04/04/17
<p>After making payment my phone remains suspended, I've spend endless hours on the phone from the 4th of April, each time the operator ensures me that my phone has been unlocked and I have to wait 5 hours. This is the case everyday so far!! This is pathetic, I will never recommend vodacom to anyone!! Why don't you fix my phone, and when you say you did, it doesn't come on!!! I am going to the ombudsman now!! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day,
As discussed, your issue was addressed and resolved.
Thank you for your patience.
Regards,
UW
Good Day,
As discussed, your issue was addressed and resolved.
Thank you for your patience.
Regards,
UW