Phone Pricing *******
<p>I went to buy a entry level phone to use as a backup. The service was good but I paid R449 for the Nokia 105. I then found out the same phone is going for R229 at PEP. Thats 50% cheaper. Feeling a little **********.</p> <p> </p> <p>Should have done my research first. Fail</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
As per our telephonic conversation, someone has been in touch with you and they will be contacting you again with regards to the discount request.
Kind Regards
DL
Best regards,
Dear Customer,
As per our telephonic conversation, someone has been in touch with you and they will be contacting you again with regards to the discount request.
Kind Regards
DL
Best regards,
Vodacom called me directly and offered R100 airtime for my experience even though Vodacom Shop are an independant store. I really appreciate their gesture.
I went in to speak to the Vodacom Shop. Their cost price is higher than what PEP are selling the device for. They offered to try get me a dicount of R89 on what I paid., bringing the price dpwn to R360 instead of R449. Waiting for approval of the discount.
Will update this review following the outcome.
Vodacom called me directly and offered R100 airtime for my experience even though Vodacom Shop are an independant store. I really appreciate their gesture.
I went in to speak to the Vodacom Shop. Their cost price is higher than what PEP are selling the device for. They offered to try get me a dicount of R89 on what I paid., bringing the price dpwn to R360 instead of R449. Waiting for approval of the discount.
Will update this review following the outcome.
Please note this review is related to Vodacom Shop Victoria Alfred Waterfront and not Vodacom directly.
Please note this review is related to Vodacom Shop Victoria Alfred Waterfront and not Vodacom directly.
Vodacom Shop in the Waterfront gave me a R89 refund as a discount on the phone. There willingness and action to make a deal for a customer and give a discount goes a long way in enforcing great customer service.
Thank you for your efforts and caring to make a plan.
Vodacom Shop in the Waterfront gave me a R89 refund as a discount on the phone. There willingness and action to make a deal for a customer and give a discount goes a long way in enforcing great customer service.
Thank you for your efforts and caring to make a plan.