1 reviews | Active since Sept 2011
I bought a Huawei P8 from Vodacom on contract at the Vodacom shop Kolonade the phone started overheating after a while, it was taken back to them this was went missing (******) at the store whereby they replaced it. This phone also started overheating and again taken back to them. They then said they will send it to Vodacom tech dept, after a month got it back and told there is nothing wrong now it overheated again in such a way that the bent cracked the screen!!!!!!!!!!!!!!!!!!!!!!!!!! After some research its found that this is a problem of this make and VODACOM said there is nothing wrong!!!!!!!!!!!!!!!!!.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Rudion
Please be advised that we have sent you an initial email on 2017-11-14 and received no reply.
We have also sent you another email today regarding the process to be taken regarding your handset repair.
Regards,
RJ
Best regards,
Dear Rudion
Please be advised that we have sent you an initial email on 2017-11-14 and received no reply.
We have also sent you another email today regarding the process to be taken regarding your handset repair.
Regards,
RJ
Best regards,
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