AA
AG A
1 reviews | Active since Dec 2013
29 Dec 2025, 15:40
Phone ordered Untraceable
I bought a S25 phone online on your website and no one can track my order and NON of you million call centres can assist me!!! No one can tell me anything about my order although I have all the correspondence and even screenshots!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Dec 2025, 07:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Dec 2025, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Feb 2026, 11:09Dear AG
Thank you for taking our call and confirming that your query has been resolved. We hope that you have a good day further.
Kind regards, Consumer Website Team
Thank you for taking our call and confirming that your query has been resolved. We hope that you have a good day further.
Kind regards, Consumer Website Team
Best regards,
Vodacom's reply03 Feb 2026, 11:09
Official
Dear AG
Thank you for taking our call and confirming that your query has been resolved. We hope that you have a good day further.
Kind regards, Consumer Website Team
Thank you for taking our call and confirming that your query has been resolved. We hope that you have a good day further.
Kind regards, Consumer Website Team
Best regards,