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roberta S

1 reviews | Active since May 2017

16 Feb 2018, 08:26

Phone only works with wifi

Its the second day my phone has no internet connection, I phoned Vodacom 3 times yesterday the consultant tried to help but it didnt work she said that the technical department will call.. but no one called. Its very frustrating as this is a problem with Vodacom and not my phone. Can someone assist please.

0
Replies (2)
Vodacom
Vodacom's reply16 Feb 2018, 09:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Feb 2018, 17:11
Official

Good Day Roberta,

Thank you for taking the time to voice your enquiry & for taking my call. Kindly note that this matter was resolved.

Regards
RO