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Phemelo M

1 reviews | Active since Nov 2009

24 Nov 2016, 22:26

Phone not working

<p>I got my brand new phone from Vodacom on Monday and called ********** to activate it. Nothing happened until I called today and was told that the new sim had not been activated to begin with. Now, my current phoen has lost signal and the new phone is not reading the sim. Something is wrong and 4 days later I am now wondering if I should have bothered. </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply25 Nov 2016, 06:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team