Phone not working

<p>I called vodacom more than a month ago to tell them that when my contract ended on the 12th November, that i did not want to continue on a contracr basis and that they must convert my phone to pre-paid.</p> <p>Today when i woke up i find that my phone is not working. I called the to ask what the problem was and after holding while they try to get hold of someone in IT to sort out the problem, i am told that it will take about 24hrs to get this problem resolved. </p> <p>This is unacceptable. I need my phone for busines so 24hrs is not good enough - I need a working phone now. or you will need to compensate me for the lost business as a result of a non functional phone.</p> <p> </p>