TL
Thabiso L
1 reviews | Active since May 2012
22 Dec 2020, 16:25
Phone not repaired, ignoring calls
Sent in a CAT phone for repairs, they said it would be done in 10 days. It has been 22 days now. No one is answering calls anymore and I am without a phone.
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Replies (2)
Vodacom's replyOfficial
23 Dec 2020, 07:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Dec 2020, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TL
Thabiso L's updateReviewer Update
23 Dec 2020, 16:14Very well, I await your call
TL
Thabiso L's update23 Dec 2020, 16:14
Reviewer Update
Very well, I await your call