1 reviews | Active since Jan 2012
Phone not reactivated - I***8
<p>About a month ago Vodacom duplicated a debit order 5 times. I contacted my bank and reversed the duplicated payments, not knowing my bank blocked all Vodacom debit orders in future.</p> <p>Vodacom cut me off yesterday and I immediately arranged with them to do an EFT payment. Payment was confirmed at received. I was told my phone will be reactivated within 3 yours.</p> <p>It is now 12 hours later and my call barring has not be deactivated.</p> <p>On ********** I requested to be called back, also no response.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
