LM
Linathi M

1 reviews | Active since Jan 2015

24 Feb 2016, 15:42

PHONE NOT FIXED

Hi.<br> <br> I dropped off ,y phone on the 09 Feb 2016 at the voda Cresta repair centre. I was notified on the 17 feb 2016 that my phone is ready for collection, job number ***0. I collected the phone, as it has also passed the QA. On the same day I got home my phone was still giving me the same problems it was giving me R3500 later.<br> I went back to return the phone on Sat the 20 feb, I was told they cannot help me. I must come back on Monday the 22nd. I went back, this is after more than 200km of driving up and down.<br> Today no one is telling me what is happening. My airtime keeps running out, and I am always told they will call me back<br> <br> this is really unacceptable

0
Replies (1)
Vodacom
Vodacom's reply25 Feb 2016, 07:36
Official
Hello Linathi,

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards
Consumer Website Team