1 reviews | Active since Feb 2015
Phone not booked
<p>I have booked my phone in for repairs on 18 October 2016 at Vodacom N1 City, Goodwood. On Monday, 24 October I followed up with the Repair Center and the Branch. My phone were still in the shop and they had stupid excuses of why it's not booked. According to an email they informed me which is far from the truth. This was expected due to the staff of N1 City's incompetence and lack of customer care. I will give them up untill the 4 of November to return my phone. if not returned by then, I will have to cancel my contract and N1 City will be acccountable for any costs. This is not the first time that I have issues with them or Vodacom in general.</p> <p> </p> <p>Please contact me on ********** if you need to.</p> <p> </p> <p>Thank you</p> <p>Regards</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
What will the termination cost of my contract be? Thank you
What will the termination cost of my contract be? Thank you
