Phone lost. Poor Service

<p>I renewed my business contract in January waited two hours at Vodaworld. Arrived with my phone within the "OBF" period complaining with a fault on the phone a physical check was done and given the phone back two weeks later I returned complained regarding your waiting period and the handset not been exchanged in the first instance. Any way the phone was booked in arrived a weekly later to collect however the sum tray was missing and the phone was booked in again. Received a call from your customer service apologising for your service. Arrived yesterday to collect my phone at 15h00 waited over an hour to be told my phone is missing and not in your collections depth left at 17h30. IS THIS CUSTOMER SERVICE?. I will future take this up with my Company. </p>