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sello M
1 reviews | Active since Jul 2011
08 Apr 2025, 09:01
Phone locked remotely
I have been calling the call centre for the past week to ask them to unlock my phone, but no one seems to have an answer on why they're unable to unlock my phone. I even had to make an advance payment. Please unlock the unlock.
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Vodacom's replyOfficial
08 Apr 2025, 10:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details .Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2025, 10:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details .Regards, Vodacom Consumer Website Team