1 reviews | Active since Dec 2016
PHONE LINE SUSPENEDED AFTER CANCELLATION OF CONTRACT
<p>I cancelled my contract with Vodacom on the 13 December 2016, giving my 1 month's notice. I spoke to Cashes my ref no 1- ********** 638983. The next thing I realised was that my phone line was suspended for no reason at all. I have contacted Vodacom on numerous occasions to fix this error, they keep on telling me the same story that I need to wait ,first it was 12 hours, then it became 24 hours and now it is 48 hours. I am really disgusted in the service that I have received from Vodacom!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
