Phone line still not reinstated

I have paid my cellphone account due to the line being closed because of late payment and yes I was late and had to face the penalty of my line being suspended. I ensured that I double pay and payed a bit more too. <br> <br> The Vodacom self service line to notify them of payment is useless because as you select the option to notify them it takes you back to the main menu \***". I have been a loyal customer to Vodacom for years but have to say their back end service is *******. They are quick to suspend lines but they are not as quick to reinstate them. They need a better self service system to keep up with their competitors."""