PS
PRANISHA S

1 reviews | Active since Mar 2016

15 Mar 2016, 12:24

PHONE IS SUSPENDED

SO, THIS IS ABOUT THE 5TH COMPLAINT I HAVE HAD TO LOG ON HELLO PETER FOR THEIR INEFFICIENCY EVER SINCE I UPGRADED!!! I HAVE TRIED TO USE MY PHONE JUST NOW, ONLY TO BE TOLD IT'S SUSPENDED!!! FOR WHAT REASON WHEN THE BILL WAS PAID??? I AM SOOO SICK OF VAODACOM, I SAY, TAKE YOUR PHONE AND SHOVE IT COS I WILL NOT PAY FOR IT ANYMORE. I WILL GO BACK TO USING MY OLD PHONE PRE-PAID WHERE I WILL HAVE NO ISSUES WHATSOEVER!!! I EMAILED CUSTOMER SERVICES YESTERDAY WITH A QUESTION- NO REPLY. I CALLED JUST NOW AND HELD ON FOR 5 MINUTES, BEFORE A CONSULTANT ANSWERS AND KEEPS QUIET!!! THIS HAS HAPPENED TO ME A NUMBER OF TIMES BEFORE. VODACOM IS BEYOND USELESS REALLY!!! WITH THE NUMBER OF COMPLAINTS ON HELLO PETER DAILY FROM CONSUMERS, I KNOW I AM NOT ALONE IN THIS!!!

0
Replies (1)
Vodacom
Vodacom's reply15 Mar 2016, 20:13
Official
Hello PraniS,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team