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mbuthandib M

1 reviews | Active since Apr 2017

08 Apr 2017, 06:16

Phone insurance bad service. Just bring my phone back

<p>I submitted my phone that has been insured for over 2 years to be repaired at Jabulani Mall Vodacom shop and the phone has been there more than a month now. We've been given run arounds and promises that turn around time will be 2 weeks.</p> <p> </p> <p>The srevice we received at Jabulani Mall was ok, can't really complain about it. It seem there were doing all they could but the insurance has tricks for day. I now want my phone back. They shouldn't fix it anymore and I want to cancel the insurance. </p> <p>They have left a bitter taste in my mouth and i rate the zero.</p>

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Replies (1)
Vodacom
Vodacom's reply08 Apr 2017, 07:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team