1 reviews | Active since Apr 2017
Phone insurance bad service. Just bring my phone back
<p>I submitted my phone that has been insured for over 2 years to be repaired at Jabulani Mall Vodacom shop and the phone has been there more than a month now. We've been given run arounds and promises that turn around time will be 2 weeks.</p> <p> </p> <p>The srevice we received at Jabulani Mall was ok, can't really complain about it. It seem there were doing all they could but the insurance has tricks for day. I now want my phone back. They shouldn't fix it anymore and I want to cancel the insurance. </p> <p>They have left a bitter taste in my mouth and i rate the zero.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
