AZ
Aletta Z
1 reviews | Active since Apr 2015
09 Jul 2015, 14:24
Phone in for repairs since 25 June
Good day, I have handed my phone in for repairs on 25 June at Just call Meyerton, they have send my phone to Sandon Vodacare, my phone is under warranty. This is the 9th of June and I am still waiting for my phone to get back after I was told it will take 1 week. Every time I call ***, they state they are waiting on spares. I am sorry, I can not be without a phone for a month. If they can not get the spares they must send me a new phone urgently. My Job nr is ***8 at Sandton vodacare ***. I need my phone back urgently fixed or a new phone.<br> <br> Aletta
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Vodacom's replyOfficial
10 Jul 2015, 11:04Hello Alettavz123,
We are sorry to hear of the circumstances under which your e-mail has reached us and we do apologise for the inconvenience caused.
Kindly accept our sincere apology for the services rendered. This is certainly not in line with Vodacom's aim in achieving service excellence.
We are sorry to hear of the circumstances under which your e-mail has reached us and we do apologise for the inconvenience caused.
Kindly accept our sincere apology for the services rendered. This is certainly not in line with Vodacom's aim in achieving service excellence.
Vodacom's reply10 Jul 2015, 11:04
Official
Hello Alettavz123,
We are sorry to hear of the circumstances under which your e-mail has reached us and we do apologise for the inconvenience caused.
Kindly accept our sincere apology for the services rendered. This is certainly not in line with Vodacom's aim in achieving service excellence.
We are sorry to hear of the circumstances under which your e-mail has reached us and we do apologise for the inconvenience caused.
Kindly accept our sincere apology for the services rendered. This is certainly not in line with Vodacom's aim in achieving service excellence.