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johlene W

1 reviews | Active since Mar 2015

17 Feb 2016, 18:03

Phone in for repairs 7 weeks already!

First of all Vodacom gave me a faulty iphone 6 on contract as the battery dies after 5 min, then i took the phone in for repairs, 7 weeks ago! Without even an option of a loan phone!<br> My phone has been in for repairs for 7 weeks already, I had to borrow my wifes phone and now i am inconvenienced her!!<br> I constantly have to foolow up with them and i have not received an answer in 7 weeeks!<br> Paying for a contract phone which is faulty!!<br> FJ Wasserman<br> ***

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Replies (1)
Vodacom
Vodacom's reply17 Feb 2016, 18:08
Official
Hello Johlene1,

Thank you for your time and effort informing us of your concerns.

Please note that a consultant will contact you in due course to assist you.

Kind regards

Consumer Website Team