JL
Jonathan L

1 reviews | Active since Feb 2015

02 Jun 2015, 10:42

Phone got ******

My contract cell phone was ****** just to find out now that there was no insurance on the hand set. I was under the impression that these has got insurance because it does not belong to me yet. My question is how can a contract phone not have insurance on it, is it my responsibility to take one out as I was never made aware that I should have done so. Now I am sitting without a phone that I still need to pay for more than a year and a half. How can that be fair.

0
Replies (1)
Vodacom
Vodacom's reply02 Jun 2015, 12:52
Official
Hello Jonty74,

As per our Telephone conversation, your query is no resolved.