SP
Sarah P

1 reviews | Active since Jan 2025

04 May 2026, 08:25

Phone ******? Go and see Kelsey Smith at Vodacom 4u Ballito Junction

Kelsey Smith at Vodacom 4u, Ballito Junction, KZN, was phenomenal in the way she helped us after my wife's phone had been ******. From advice on steps we should take (including sim swop and retaining our number), which new phone to acquire, to patiently answering all our questions and then putting the whole thing together so that we had full phone functionality again. The manner in which Kelsey went about it very much mitigated the nasty experience of having had a phone ******. Professional, knowledgeable, and nice, she's an asset to any business.

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Replies (1)
Vodacom
Vodacom's reply04 May 2026, 08:42
Official
Dear Customer,
 
We are glad to hear of the service that you received.
 
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
 
Regards
 
Consumer Website Team