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Pheto M
1 reviews | Active since Jul 2015
04 Jul 2015, 20:26
Phone Fault
I am having a contract with vodacom and my phone has been sent to repairs more than five times with the same problem of not charging. On Monday the 29 June 2015 my phone returned and was charging today the 04 July 2015 when i try to charge is not working again and this is frustrating me a lot as im paying each and every month without the help. Can i please be helped in this regard please vodacom has to give me a new phone finish and klaar i cant continue like this
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Vodacom's replyOfficial
05 Jul 2015, 12:07Hello Gala@1983,
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
To best assist & advise you kindly contact Vodacom's Repair Head Office on the following number *** (tollfree from a Vodacom sim).
Alternately you can forward an email to ***
Kind regards
Vodacom Customer Care
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
To best assist & advise you kindly contact Vodacom's Repair Head Office on the following number *** (tollfree from a Vodacom sim).
Alternately you can forward an email to ***
Kind regards
Vodacom Customer Care
Vodacom's reply05 Jul 2015, 12:07
Official
Hello Gala@1983,
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
To best assist & advise you kindly contact Vodacom's Repair Head Office on the following number *** (tollfree from a Vodacom sim).
Alternately you can forward an email to ***
Kind regards
Vodacom Customer Care
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
To best assist & advise you kindly contact Vodacom's Repair Head Office on the following number *** (tollfree from a Vodacom sim).
Alternately you can forward an email to ***
Kind regards
Vodacom Customer Care