phone disconnection

<p>i have been a Vodacom client foralmost 20 years. i am so disappointed after a misrepresentation from Vodacom sales agent which let to our phones to be disconnected. i received a call from a vodacom agent stating that for being a loyal customer for so many years Vodacom is giving me free phones as a token of appreciation. i made it clear i do not need another contract and they were clear that it was not another contract but just a token of apprectiation. Funny a month later the just deducted an amount of R1900 from my account. i reversed the debit order and paid over the counter for the two contract that i have with Vodacom which is R500 on a top up. Currently our phones are disconnected and i am so disappointed with a service provider that regards me as a loyal client and treat me so bad. This is not acceptable</p>