Phone disconnected for no reason . Business and revenue lost

3 weeks ago I received my new upgrade. Samsung S21 tra. Yesterday Vodaco disconnected my service. They said it was disconnected because of *****. 24 hours later having lost revenue( guest house bookings lost) spent hours on the phone and finally a trip to vodacom where my husband had to take the morning off work my phone has now been reconnected. No explanation. No apology. No follow up call. No offer of compensation. I wish I had never renewed my contract with them. 16 years as a loyal customer and treated with such disdain. Terrible company.