AC
Adriaan C

1 reviews | Active since Aug 2016

29 Sept 2016, 08:53

Phone devlivery issue

<p>I permormed my upgrade over the phone early on Monday morning and was told I would recive it on Wednesday which I didnt. It is now thursday and still no phone devilery. I told the call centre agent that it was urgent and clearly Vodacom doesnt care much for its customers needs and urgencies. I will consider cancelling all my accounts with Vodacome after this issue.</p>

0
Replies (1)
Vodacom
Vodacom's reply29 Sept 2016, 09:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,