1 reviews | Active since Aug 2016
Phone devlivery issue
<p>I permormed my upgrade over the phone early on Monday morning and was told I would recive it on Wednesday which I didnt. It is now thursday and still no phone devilery. I told the call centre agent that it was urgent and clearly Vodacom doesnt care much for its customers needs and urgencies. I will consider cancelling all my accounts with Vodacome after this issue.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
