PHONE DELIVERED WITH NO SIM CARD
<p>Good day .. I received my phone from your upgrades department 2 weeks ago and they did NOT send the micro sim.<br />I have called them about 3 /4 times already asking them to deliver the micro sim as I am unable to go the the store to buy one. The supervisor from the upgrades dept said he will escalate and get feedback and he NEVER did.<br />All I need is for my SIM card to be sent to me, which should of been done when I received my phone. I had to wait 3 weeks for my upgrade and when I do receive it, I don't get the micro sim.. <br />The service I have received from Vodacom has been nothing but PATHETIC!! The staff nor supervisors cannot make a decision on a simple SIM card delivery.. that is utterly PATHETIC! I seriously wish I didn't have to deal with VODACOM on any matter! ABSOLUTELY THE WORST CUSTOMER SERVICE I HAVE EVER HAD!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
