Phone cut after Arrangement was made!!!!

<p>WORSE SERVICE PROVIDOR EVER.</p> <p>I went to Vodacom for a upgrade. When doing the upgrade I was not told about the connection fee and that it will be done via Debit Order. Therefore that was rejected due to insificient funds. I was charged by the bank for the transaction not going throught. </p> <p> </p> <p>There was then again a Debit order going of I was not aware of. I paid my account everymonth and was never informed that there was an outstanding balance. Once again my bank charged me for a transaction not going throught.</p> <p> </p> <p>I phoned Vodacom to find out what the R248 is for. Only then was I notified that it was an outstanding balance. When calling customer service the lady that answerred could not tel me what it was for. The transferred me to accounts. I have to explain who I was again and that lady then told me what its for. I asked if I can arrange to pay it on the 26th. She agreed.</p> <p> </p> <p>No where in either one of that very rude conversations with the two consultants of Vodacom did they say my phone will be cut until payment is made.</p> <p> </p> <p>Conclusion. Their communication SUC****!!!!!!!!!!!</p> <p> </p> <p>My phone is still cut off. I have below additional charges because of VODACOM's terouble communication s****s:</p> <p> </p> <p>R28 - Unpaid from Nedbank</p> <p>R28 - Unpaids from Nedbank</p> <p>R97 - Connection fee when upgraded</p> <p>R?? - Re-connection fee.</p>