LS
Lesedi S
1 reviews | Active since Nov 2017
01 Sept 2026, 14:22
Phone Control
I am disappointed at the level of service I have received from Vodacom, I took out a phone contract 3 years ago and once I want to end my contract with Vodacom. I am told that my contract was automatically upgraded 2 July 2025 without my consent as my contract was supposed to end 29 June 2026.
I have paid for June and August 2026 with no help from Vodacom and been sending me pillar to post with no solution. I have fulfilled my contract obligations and want to end my contract amicably.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
02 Sept 2026, 07:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Sept 2026, 07:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 Sept 2026, 17:08Dear Lesedi, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards, Consumer Website Team
Best regards,
Vodacom's reply02 Sept 2026, 17:08
Official
Dear Lesedi, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards, Consumer Website Team
Best regards,