phone contract deal not getting finalized

<p>last week i app**** for a new contract wih vodacom and i was so pleased to hear that my contract has been apporved and that i will be getting my phone within 48hrs after they have debited from my bank account . So this week (monday) i called to enquire about my delivery but i was told that i requested to cancel the contract which i never did , so i was told to apply again which i did and got a new reference but since then iam being sent from one consultant to another with different stories like my contract is still pending, sytem is offline , i should call sales department and at salesdepartment the also tell me to call online department , i dont even remeber how many consultant i spoke to or even their names because of the frustration , i was very sure that by now i will be having my new phone but iam very dissapointed with VODACOM , the situation is very frustrating and stressing as iam not getting any help and i for sure know that it doesnt have to be such a difficult process to get a canotract phone if your credit record is good. :(</p> <p>Tnx </p> <p>Mangaliso Archibald Ngobeni</p> <p>ID ********** 558085</p> <p>REF ********** 4 AND ********** 3</p>