AM
Adelaide M

1 reviews | Active since May 2023

01 Jun 2023, 01:37

Phone contract

I have a contract with vodacom and one of their employees called me to lie and say that vodacom is giving all their employees an upper contract not knowing it was all a lie.now my contract is compromised and I can’t access my phone because I am now required to pay the amount of money I did not sign up for. They are refusing to downgrade my contract back to its original contract

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Replies (1)
Vodacom
Vodacom's reply01 Jun 2023, 07:52
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team