SM
Sheila M

1 reviews | Active since Jul 2020

06 Nov 2020, 15:51

Phone contract

Hi I have a contract with vodacom suddenly my line has been blocked because of the error they made on my account called *** been taken from pillar to post no one assisted me they promised to call and cut the calls when still explaining the issue I am so angry will escalate this to consumer rights I dont encourage anyone to have a deal with vodacom

0
Replies (1)
Vodacom
Vodacom's reply07 Nov 2020, 11:04
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team