BN
Bomkazi N
1 reviews | Active since Oct 2017
10 Oct 2017, 18:53
Phone Contract
I went to vodacom store 3 weeks ago in Table View to apply for a phone contract they told me they will call on a Monday because I went on a Saturday morning they did not ask which phone I wanted and which color. I waited for 4 days and we went back only to find out the paper work was not submitted. Fine. We went back again on the 7th of Oct to make a new one they at least asked the type of a phone and color I want but I have been waiting for 3days now .. Its totally not on :|
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Replies (2)
Vodacom's replyOfficial
11 Oct 2017, 07:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Oct 2017, 07:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Oct 2017, 09:45Dear Bomkazi
Please reply to email sent to you for us to assist further.
Regards,
RJ
Best regards,
Vodacom's reply12 Oct 2017, 09:45
Official
Dear Bomkazi
Please reply to email sent to you for us to assist further.
Regards,
RJ
Best regards,