Phone Connectivity Issues

<p>I have had a recurring network issue for the past month. Every week internet seems to stop working and sometimes I can't make or receive phone calls. </p> <p>Today it has stopped working again. No internet and no ability to make phone calls. I called 111 from work and spoke to an agent who seemed to help me out. But about 20 minutes later it stopped working. </p> <p>Called 111 again and got a different agent who didn't really seem to know how to help me and ended up disconnecting our call.. she has my number and didn't try to call me back - unless my phone can't receive calls either?</p> <p>I can't keep going through this every week, and no one can ever seem to tell me what the issue is or how it can be fully resolved. I'm starting to regret my change to Vodacom.</p> <p>Can someone please, please fix my network issues?!</p>